Pro Coding Services LLC Privacy Policy

Effective Date: September 2, 2025

Pro Coding Services LLC (collectively, “ProCoding,” “we,” “us,” or “our”) values your privacy. We are committed to maintaining your trust by protecting your Personal Information. This Privacy Policy (“Policy”) explains how Pro Coding Services LLC collects, uses, shares, and otherwise processes your Personal Information when you use our websites (“Website Services”) or other online services that link to this Policy (together, our “Services”).

Before you use our Services, please read this Policy carefully so you can make informed decisions about your relationship with us. If you do not agree with the practices described in this Policy, your choice is not to use our Services. We may update this Policy from time to time, so please check it periodically for updates.

Information We Collect

Except as otherwise described in this Policy, ProCoding LLC collects Personal Information from you based on the Services you use and your relationship with us. Depending on how you interact with our Services, we may collect the following categories of information:

Contact Information and Identifiers — such as your name, email address, phone number, address and other information that enables us to contact you.
Account Information — including your username, password, and login credentials for our Services.
Verification Information — such as date of birth or educational background (collected only when required for enrollment or regulatory purposes).
Demographic Information — such as your age, education level, and other details you choose to share.
Program Information — such as your learning progress, completed projects, assignments, assessments, feedback, and participation in course activities.
Communications — including any information that you send or share through our Services, such as email, chat, Slack, calendar invitations, or other collaboration tools.
Navigational Information — such as cookies, web beacons, pixels, log files, and other technologies used to understand how you interact with our Services.
Communications — including emails, chats, messages, or other content you send to us.
Analytics Information — such as usage statistics, navigation patterns, and device interactions collected through third-party analytics tools (e.g., Google Analytics).
Technical & Embedded Technologies — including local storage objects, embedded scripts, and entity tags (ETags) used to enhance functionality, ensure security, or detect fraud.
Third-Party Information — such as data received from payment processors, analytics providers, or identity verification services.
Sensitive Information — we do not intentionally collect sensitive personal data; however, if you voluntarily provide information such as health or biometric data, it will be processed solely with your explicit consent and in accordance with applicable law.

Purposes For Use Of Personal Information

How we use your Personal Information depends on your relationship with us. In general, ProCoding LLC may use your Personal Information to:

provide you with access to our online learning platform, courses, and related materials you request;
fulfill any purpose for which you provide the information;
protect against fraud, abuse, or harm, and otherwise provide a secure online environment;
respond to or fulfill customer support requests;
analyze, improve, and better tailor our Services to your needs;
contact you about our Services, updates, promotions, or offers, and otherwise communicate with you;
provide you with relevant information about third-party services that may support your learning experience (for example, payment or collaboration tools);
comply with our legal obligations and enforce our contractual rights, including responding to financial or regulatory reporting requirements, court orders, warrants, or subpoenas in accordance with applicable law;
in any other way we describe at the time you provide the information; and
for any other purpose with your consent.

Legal Bases For Processing Personal Information

The processing of your Personal Information, as described in this Policy, is carried out based on one or more of the following legal grounds:

Contractual Obligations. When necessary to fulfill our contractual commitments to you, such as providing access to our Services, processing payments, or delivering course materials.
Legal Obligations. When required to comply with applicable laws, regulations, or legal processes.
Legitimate Interests. When we have a legitimate business interest in processing your data, including:
- providing and maintaining a secure environment;
- analyzing, improving, and tailoring our Services;
- marketing our Services and providing relevant promotions (where permitted by law).
Consent. In certain cases, we rely on your consent to process your Personal Information (for example, when you sign up for marketing communications).

Sharing Of Personal Information

We respect your privacy and are committed to safeguarding your Personal Information. ProCoding LLC does not sell, rent, or disclose your Personal Information to third parties for advertising, marketing, or unrelated business purposes.

We only share your Personal Information in the following limited and necessary circumstances:

Internal Use. We may share Personal Information within ProCoding LLC solely to deliver and support our Services, consistent with this Privacy Policy.
Service Providers. We may engage trusted service providers (e.g., cloud hosting, learning management systems, payment processors, analytics providers, or customer support tools). These providers may only access and use Personal Information on our behalf and under our instructions.
Legal Obligations. We may disclose Personal Information when required to comply with applicable laws, regulations, legal processes, or governmental requests, or to protect the rights, property, or safety of ProCoding LLC, our users, or others.
Community Participation. Our Services may include optional features such as discussion groups, forums, or networking channels. Any information you choose to share in these spaces may be visible to other participants.
With Your Consent. We will only share your Personal Information for other purposes — such as connecting you with prospective employers, career opportunities, or third-party partners — if you give us explicit consent.

Cookies and Tracking Technologies

ProCoding Services LLC uses cookies, pixels, web beacons, log files, and similar tracking technologies (collectively, “Tracking Technologies”) to automatically collect certain information about your interactions with our Services. These technologies are used for the following purposes:

Authentication and Session Management — to recognize you when you return to our Site and to maintain active user sessions;
Preferences and Personalization — to store your settings and preferences and to personalize your experience with our Services;
Functionality, Security, and Fraud Prevention — to use embedded scripts, entity tags (ETags), and similar technologies to enhance navigation, improve performance, ensure security, and detect or prevent misuse of our Services;
Analytics and Performance — to analyze traffic patterns, monitor usage trends, and improve the structure, content, and functionality of our Site; and
Advertising and Marketing — to deliver interest-based or targeted advertising, where permitted by applicable law.

You may control or disable cookies through your browser settings. Please note that disabling cookies may affect the availability or functionality of certain features of our Services.

For interest-based advertising, you may opt out through industry-standard opt-out mechanisms provided by organizations such as the Digital Advertising Alliance (DAA) or the Network Advertising Initiative (NAI).

Some web browsers offer a “Do Not Track” (“DNT”) setting that allows users to signal a preference regarding tracking across websites. At this time, there is no widely accepted industry standard for responding to DNT signals, and ProCoding Services LLC does not currently respond to such signals. If an applicable standard is established in the future, we may update this Policy to reflect our practices.

Rights In Your Information

We respect your rights regarding your Personal Information. Depending on your location and applicable laws, you may have rights such as:

the right to access, correct, or update your Personal Information;
the right to request deletion of your Personal Information;
the right to restrict or object to certain types of processing;
the right to data portability;
the right to withdraw consent (where processing is based on consent).

We will handle such requests in accordance with applicable laws. To protect your privacy, ProCoding LLC will take steps to verify your identity before granting access or making any changes to your Personal Information.

Data Retention

We retain personal information for as long as necessary to:

Provide services and maintain business operations;
Comply with legal obligations and regulatory requirements;
Resolve disputes and enforce agreements; and,
Defend or pursue legal claims.
Retention periods vary depending on data type and purpose.

Information Security

ProCoding Services LLC implements reasonable and appropriate technical, organizational, and administrative safeguards designed to protect Personal Information from unauthorized access, disclosure, alteration, misuse, or destruction. These measures are intended to maintain the confidentiality, integrity, and availability of Personal Information.

However, no method of transmission over the Internet or method of electronic storage is entirely secure. While we take commercially reasonable steps to protect your Personal Information, we cannot guarantee absolute security.

Children’s Privacy

Our Services are not directed to children under the age of thirteen (13), or under the age of sixteen (16) where a higher age threshold is required by applicable law. ProCoding Services LLC does not knowingly collect Personal Information from children.

If we become aware that we have inadvertently collected Personal Information from a child without the required consent, we will take reasonable steps to promptly delete such information. Parents or legal guardians who believe that their child has provided Personal Information to us may contact us using the contact information provided below.

If you are a resident of the State of Georgia and are under the age of eighteen (18), and you have posted content through our Services, you may request the removal of such content by contacting us with sufficient detail to enable us to locate the content. We will review and process such requests in accordance with applicable law. Please note that, despite our efforts, complete or comprehensive removal of the content from all systems, backups, or third-party platforms may not be possible.

Location Of Processing

ProCoding LLC is headquartered in the United States. As a result, your Personal Information may be processed in the U.S. or other countries that may not provide the same level of privacy protections as your country of residence.

In accordance with applicable law, we implement safeguards to ensure that any transferred Personal Information remains protected and secure. You may obtain further details about these safeguards by contacting us using the contact information provided in Section 13 of this Policy.

Sensitive Information

ProCoding LLC does not generally require or collect “sensitive” Personal Information (such as data relating to health, religious or philosophical beliefs, or biometric identifiers). If you choose to provide such information and consent to its processing, you may withdraw that consent at any time, in accordance with applicable law.

Before disclosing Sensitive Personal Information to a third party, or processing it for purposes other than those originally disclosed or later authorized by you, ProCoding LLC will seek your explicit (opt-in) consent where required by law or contract.

Communications Preferences

You may opt out of receiving promotional or marketing email communications from ProCoding Services LLC at any time by using the unsubscribe link included in such messages. Please note that even if you opt out of marketing communications, we may continue to send you transactional or service-related communications that are necessary to provide our Services, such as account notifications, administrative messages, or updates to our policies.

If you receive SMS or text message communications from us, you may opt out at any time by following the instructions provided in the message (for example, by replying “STOP”). Standard message and data rates may apply, depending on your mobile carrier.

Third-Party Sites and Social Media Practices

Our Services may contain links to websites, platforms, or services operated by third parties that are not owned or controlled by ProCoding Services LLC. We do not control, and are not responsible for, the content, security, or privacy practices of such third-party websites or services. We encourage you to review the applicable privacy policies and terms of use of any third-party service before providing Personal Information.

In addition, ProCoding Services LLC maintains a presence on various social media platforms and external media sites. Information, images, videos, or other content that you choose to share or make public through these platforms may be visible to others and subject to the privacy practices of the respective platform. We reserve the right, but do not have the obligation, to monitor, moderate, or remove content posted on our social media pages in accordance with applicable law and our internal policies.

State-Specific Rights (U.S.)

Depending on your state of residence, including if you are a resident of California, Virginia, Colorado, Connecticut, or Utah, you may have certain additional rights under applicable U.S. state privacy laws. Subject to applicable limitations and exceptions, these rights may include:

Right to Know — the right to request information about the categories of Personal Information we collect, use, disclose, or share, and the purposes for such processing;
Right to Access — the right to request access to specific pieces of Personal Information that we have collected about you;
Right to Correct — the right to request correction of inaccurate or incomplete Personal Information;
Right to Delete — the right to request deletion of Personal Information we have collected from or about you, subject to certain legal or contractual exceptions;
Right to Opt Out of Sale or Sharing — the right to opt out of the sale or sharing of Personal Information, including sharing for cross-context behavioral advertising, where applicable;
Right to Limit Use of Sensitive Personal Information — the right to limit the use and disclosure of Sensitive Personal Information, as defined by applicable law;
Right to Content Removal — the right to request removal of content you have posted through our Services, to the extent required by law; and
Right to Non-Discrimination — the right not to receive discriminatory treatment for exercising any of your privacy rights.

To exercise any applicable state-specific privacy rights, you may contact us using the contact information provided below or submit a request through our website, where available. We may require verification of your identity before processing your request, in accordance with applicable law.

You may also designate an authorized agent to submit a request on your behalf. In such cases, we may require reasonable verification of your identity and written proof that the authorized agent has been permitted to act on your behalf before responding to the request.

Changes to this Policy

We may update this Privacy Policy from time to time. The “Effective Date” will reflect the latest revision. If material changes are made, we will provide notice via our services, website, or email.

Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us at:

Pro Coding Services LLC

c/o Legal Department

165 Ascalon Ct,

Alpharetta, GA 30005, USA

e. [email protected]